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Trump’s Leadership is Tested in time of Fear, Pandemic AP
Trump doesn’t know how to pivot? To Trump, altering direction is weakness, or, as Eric Dezenhall says, “the equivalent of running down Pennsylvania Avenue in high heels and a tutu.” Read the article
Massive Nationwide Protests Are Not The Time To Push Your Brand Business Insider
Civil unrest is NOT a branding opportunity, writes Eric Dezenhall for Business Insider, especially in the wake of tragedy. Corporations that believe self-serving opinion research risk angering multiple constituencies. Recall the 2017 Pepsi ad featuring Kendall Jenner, where she hands a cop a Pepsi while being cheered on. The commercial was pulled as it was […]
Chronicle of a Pandemic Foretold: Learning From the COVID-19 Failure—Before the Next Outbreak Arrives Foreign Affairs Magazine
Having seen first-hand for many years how business leaders and policymakers act in crisis — or in the case of COVID-19 don’t act — Foreign Affairs quotes Eric Dezenhall. Dezenhall states that the problem is structural and what behavioral economists call “hyperbolic discounting” – opting for the short-term rewards of doing nothing over the long-term […]
Crisis Management in the Age of Instant Scandal and Cultural Chaos ASAE’s Marketing Membership and Communications Conference (MMCC)
Anne Marie Malecha, Partner and Executive Vice President of Dezenhall Resources, dispels popular crisis clichés in this video which was part of a larger presentation, “Crisis Management in the Age of Instant Scandal and Cultural Chaos”, given to ASAE’s Marketing Membership and Communications Conference (MMCC) April 29, 2020.
Health Experts Pushed to Side at Trump Briefings The Hill
Keeping America’s top health officials at bay and Trump out front is a strategy that has consistently worked for Trump throughout his career so why wouldn’t it work again? says Eric Dezenhall. Read the article
Covid-19 Demands Corporate Experts Unbound by Modern PR Fetishes RealClear Markets
Nobody wants to be the person who manages a crisis. Read the article
Why CEOs Give Up Their Salary During a Crisis Adweek
CEOs forgo their salaries during a crisis as a symbolic gesture. Read the full article
Airlines May Obtain up to $50B in Government Aid Amid COVID-19: RPT Yahoo Finance
Eric Dezenhall discusses the 50B dollars in aid that the airlines have requested, the two things that everyone wants to hear in a public health crisis and what will get people to travel again once this virus recedes. Watch the video
Trump Faces Toughest Crisis of Presidency in Coronavirus The Hill
Eric Dezenhall provides the crisis management perspective on the Trump Administration handling of the Coronavirus pandemic. Read the full article
A Presidency of Two for Coronavirus: Trump Hands His Sidekick the Job of a Savior Politico
Eric Dezenhall says the rules of blame don’t apply to Trump as they would other presidents in light of Coronavirus. Read the article