Dezenhall Resources is actively helping organizations face the ever-changing challenges of this global health crisis. You can reach us at CrisisResponse@dezenhall.com or 202.296.0263.

News and Insights

21 May 2020

Chronicle of a Pandemic Foretold: Learning From the COVID-19 Failure—Before the Next Outbreak Arrives Foreign Affairs Magazine

Having seen first-hand for many years how business leaders and policymakers act in crisis — or in the case of COVID-19 don’t act — Foreign Affairs quotes Eric Dezenhall.  Dezenhall states that the problem is structural and what behavioral economists call “hyperbolic discounting” – opting for the short-term rewards of doing nothing over the long-term […]

30 Apr 2020

Crisis Management in the Age of Instant Scandal and Cultural Chaos

Anne Marie Malecha, Partner and Executive Vice President of Dezenhall Resources, dispels popular crisis clichés in this video which was part of a larger presentation, “Crisis Management in the Age of Instant Scandal and Cultural Chaos”,  given to ASAE’s Marketing Membership and Communications Conference (MMCC) April 29, 2020.

16 Apr 2020

Health Experts Pushed to Side at Trump Briefings The Hill

Keeping America’s top health officials at bay and Trump out front is a strategy that has consistently worked for Trump throughout his career so why wouldn’t it work again? says Eric Dezenhall. Read the article

07 Apr 2020

Covid-19 Demands Corporate Experts Unbound by Modern PR Fetishes RealClear Markets

Nobody wants to be the person who manages a crisis. Read the article

18 Mar 2020

Why CEOs Give Up Their Salary During a Crisis Adweek

CEOs forgo their salaries during a crisis as a symbolic gesture. Read the full article

16 Mar 2020

Airlines May Obtain up to $50B in Government Aid Amid COVID-19: RPT Yahoo Finance

Eric Dezenhall discusses the 50B dollars in aid that the airlines have requested, the two things that everyone wants to hear in a public health crisis and what will get people to travel again once this virus recedes. Watch the video

14 Mar 2020

Trump Faces Toughest Crisis of Presidency in Coronavirus The Hill

Eric Dezenhall provides the crisis management perspective on the Trump Administration handling of the Coronavirus pandemic. Read the full article

06 Mar 2020

A Presidency of Two for Coronavirus: Trump Hands His Sidekick the Job of a Savior Politico

Eric Dezenhall says the rules of blame don’t apply to Trump as they would other presidents in light of Coronavirus. Read the article

17 Dec 2019

Shaking Up Management May Not Solve Boeing’s Problems, Expert Says CNBC

Eric Dezenhall on Squawk Box this morning explains that “crisis management” is all about trying different things to see what will knock the crisis into remission. #Boeing has two options, according to Dezenhall, and a management shakeup is one he is skeptical of. Watch to hear why. Watch the video   

30 Oct 2019

Boeing Takes Out Full-Page Ads Before CEO Testifies Adweek

Boeing’s ads in newspapers ring hollow, according to some experts. But Dezenhall thinks they are a step in the right direction. Read the article