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Shaking Up Management May Not Solve Boeing’s Problems, Expert Says CNBC
Eric Dezenhall on Squawk Box this morning explains that “crisis management” is all about trying different things to see what will knock the crisis into remission. #Boeing has two options, according to Dezenhall, and a management shakeup is one he is skeptical of. Watch to hear why. Watch the video
Boeing Takes Out Full-Page Ads Before CEO Testifies Adweek
Boeing’s ads in newspapers ring hollow, according to some experts. But Dezenhall thinks they are a step in the right direction. Read the article
It’s Premature To Put Too Much Weight Into Boeing Test Pilot Messages… CNBC
Regarding the latest Boeing scrutiny, Eric Dezenhall offers that Boeing is facing two issues 1. Boeing needs to find a real solution to its engineering problem and 2. Boeing is caught up in the “theater of crisis management”. The ultimate solution for Boeing will come with diagnosing and fixing the actual problem. Click to watch […]
How the NBA Made A No-Win Situation Worse PR Week
Dezenhall Resources’ Mike Bova discusses how the NBA made a no-win situation worse by trying to have it both ways following their latest controversy in China. “When it comes to a crisis, your objective should be to end the lifecycle of the story. Don’t make things up, state your business standards, practices and values and […]
The DNC Set Biden Up For Failure In First Debate The Hill
Dezenhall Resources, Fred Brown opines on Joe Biden’s first debate of the 2020 primary was objectively a failure. Biden was far from a crisp orator, looked unprepared for the attacks he faced and seemed out of touch with today’s liberal base. But even if he had made coherent points and artfully deflected criticism of his […]
Crisis Management Expert Analyzes how Boeing is Handling Controversies CNBC
This morning Eric spoke candidly with Squawk Box about the future of Boeing’s 737 Max and Boeing CEO Dennis Muilenburg. The Boeing crisis is at root an engineering crisis. Fix the plane, and everything else falls into place. Far too much emphasis is placed on CEO interviews, which are important, but always criticized for not […]
Create a Crisis, Capture a Unicorn The New York Times
Veteran New York Times journalist John Schwartz and Eric Dezenhall are conspiring to become wickedly rich by becoming disruptors in the crisis management industry – they want to be known as the Uber or AirBnB of Crisis Creation. And, yes, they’re joking. Read the article
Trump’s Frequent & Erratic Tweeting Has Apparently Defanged His Twitter Account The Week
Trumps tweets are not proving to have long-term damages to corporate brands, they are now just proving to be fleeting annoyances. Read the full article
How Boeing Should Respond to the Ethiopian Airlines Crash CNBC
Boeing needs to choose the best of its bad options in order to keep the airlines and the governments with them in order to survive. They have made a decision – with the help of the FAA – that because the aircraft is safe, they will prove it in everyday use in the U.S. first. […]
‘I Was Young’ Isn’t an Excuse: Business Leaders Need to Revisit Yearbooks Wall Street Journal
Anyone in a high profile job should conduct ‘opposition analysis’ on themselves to see if damaging pre-digital era images could come to light. Read the full story
