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Uber’s Problems Continue as Board Member Resigns CNBC
Interview with Squawk Box on Uber’s David Bonderman’s resignation after his inappropriate joke about women and the timing of the report by former U.S. attorney general Eric H. Holder Jr. on Uber’s workplace culture. Watch the video
Why Mixing Politics and Business Won’t End Well for Your Company Inc.
Dezenhall’s Sam Jefferies weighs in for Inc. Magazine on why companies should start upholding the separation of corporation and state. Read the full article
Uber Looks To Calm Outrage After Surge Pricing During London Attacks International Business Times
The negative backlash on social media to Uber’s surge pricing during the London Bridge attack is PR problem with an operational solution says Eric Dezenhall. Read the article on what Dezenhall thinks Uber should do in the future to address these types of problems. Read the full article
Shaking Up His Communications Staff Won’t Solve Trump’s Biggest Problems Washington Examiner
The blaming, firing and resigning of communications people in the White House won’t solve the problems of Russia or knock out the impeachment chatter. Especially when the problems have been created by President Trump himself. Taking blame for things beyond your control has become a job requirement for today’s communications pros. Read the full article
You’re Going to Be Hacked. Here’s How to Tell Everyone Without Destroying Your Company Inc. Magazine
Dezenhall’s Sam Jefferies weighs in on the latest ransomware hacks and the response demanded by small businesses and start ups in the global cybersecurity arms race. Read the full article
What’s Bill O’Reilly’s Next Move? The Hollywood Reporter
Eric Dezenhall tells The Hollywood Reporter what he believes will be Bill O’Reilly’s approach to handling his sexual harassment scandal. Read the full article
Here’s the one thing United CEO Oscar Munoz should not do CNBC
Commentary on petition to remove United CEO Oscar Munoz is just a stunt and bad for putting the company back on track. Read the full article
WTOP Radio – O’Reilly Scandal
Listen to Eric Dezenhall’s interview on WTOP on the O’Reilly scandal.
How VW fared with its no-apology ads Automotive News
Apologies mark the beginning of recovery, not the conclusion states Eric Dezenhall in his book, Glass Jaw. This remains true for VW and in this latest interview with Automotive News, Dezenhall says that the general perception out there is that an apology should do more than it actually does. Read full article
At Fox News, a wall of silence surrounds Bill O’Reilly The Washington Post
The Dezenhall viewpoint on the scandal involving Bill O’Reilly and Fox News is that silence is the least bad option given the handful of variables we just don’t know about. “There is rarely a correlation between the greater quantity of communication and vindication.” Glass Jaw Read full article