Listen to Eric Dezenhall’s May 19, 2015 segment with Rachel Marsden on her blog talk radio show UNREDACTED where they discuss his book, Glass Jaw. To listen to Eric’s segment: Full show link to Episode #26 air date May 19, 2015
Clichés are not crisis management strategies.
Download the chapter – Eight Baseless Crisis Clichés – to learn more.
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Clichés are not crisis