News and Insights (3)

18 Mar 2020

Why CEOs Give Up Their Salary During a Crisis Adweek

CEOs forgo their salaries during a crisis as a symbolic gesture. Read the full article

16 Mar 2020

Airlines May Obtain up to $50B in Government Aid Amid COVID-19: RPT Yahoo Finance

Eric Dezenhall discusses the 50B dollars in aid that the airlines have requested, the two things that everyone wants to hear in a public health crisis and what will get people to travel again once this virus recedes. Watch the video

14 Mar 2020

Trump Faces Toughest Crisis of Presidency in Coronavirus The Hill

Eric Dezenhall provides the crisis management perspective on the Trump Administration handling of the Coronavirus pandemic. Read the full article

06 Mar 2020

A Presidency of Two for Coronavirus: Trump Hands His Sidekick the Job of a Savior Politico

Eric Dezenhall says the rules of blame don’t apply to Trump as they would other presidents in light of Coronavirus. Read the article

17 Dec 2019

Shaking Up Management May Not Solve Boeing’s Problems, Expert Says CNBC

Eric Dezenhall on Squawk Box this morning explains that “crisis management” is all about trying different things to see what will knock the crisis into remission. #Boeing has two options, according to Dezenhall, and a management shakeup is one he is skeptical of. Watch to hear why. Watch the video   

30 Oct 2019

Boeing Takes Out Full-Page Ads Before CEO Testifies Adweek

Boeing’s ads in newspapers ring hollow, according to some experts. But Dezenhall thinks they are a step in the right direction. Read the article  

21 Oct 2019

It’s Premature To Put Too Much Weight Into Boeing Test Pilot Messages… CNBC

Regarding the latest Boeing scrutiny, Eric Dezenhall offers that Boeing is facing two issues 1. Boeing needs to find a real solution to its engineering problem and 2. Boeing is caught up in the “theater of crisis management”. The ultimate solution for Boeing will come with diagnosing and fixing the actual problem. Click to watch […]

11 Oct 2019

How the NBA Made A No-Win Situation Worse PR Week

Dezenhall Resources’ Mike Bova discusses how the NBA made a no-win situation worse by trying to have it both ways following their latest controversy in China. “When it comes to a crisis, your objective should be to end the lifecycle of the story. Don’t make things up, state your business standards, practices and values and […]

03 Jul 2019

The DNC Set Biden Up For Failure In First Debate The Hill

Dezenhall Resources, Fred Brown opines on Joe Biden’s first debate of the 2020 primary was objectively a failure. Biden was far from a crisp orator, looked unprepared for the attacks he faced and seemed out of touch with today’s liberal base. But even if he had made coherent points and artfully deflected criticism of his […]

04 Jun 2019

Crisis Management Expert Analyzes how Boeing is Handling Controversies CNBC

This morning Eric spoke candidly with Squawk Box about the future of Boeing’s 737 Max and Boeing CEO Dennis Muilenburg. The Boeing crisis is at root an engineering crisis.  Fix the plane, and everything else falls into place.  Far too much emphasis is placed on CEO interviews, which are important, but always criticized for not […]