Wynn Resorts, says Eric Dezenhall to WBZ NewsRadio, is a company with assets that go beyond the man, Steve Wynn. And this is a very important point because it gives the company freedom to show consumers, regulators that that there can be changes. Listen to the rest of the interview to hear more of Dezenhall’s […]
Clichés are not crisis management strategies.
Download the chapter – Eight Baseless Crisis Clichés – to learn more.
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