Tagged Uber
Will A Leadership Shake-Up Drive Operational Change At Uber? Forbes
Dezenhall Resources’ Anne Marie Malecha writes that the need for operational change is too often misdiagnosed as a PR problem. Example, Uber. In this latest piece Malecha points out there is no quick fix; it is getting to the core of the problem that got you into the crisis in the first place that will […]
Uber’s Problems Continue as Board Member Resigns CNBC
Interview with Squawk Box on Uber’s David Bonderman’s resignation after his inappropriate joke about women and the timing of the report by former U.S. attorney general Eric H. Holder Jr. on Uber’s workplace culture. Watch the video
Uber Looks To Calm Outrage After Surge Pricing During London Attacks International Business Times
The negative backlash on social media to Uber’s surge pricing during the London Bridge attack is PR problem with an operational solution says Eric Dezenhall. Read the article on what Dezenhall thinks Uber should do in the future to address these types of problems. Read the full article
Ubering Through Crisis Huffington Post
It will be a combination of operational improvements and sheer endurance that will help Uber’s crisis management, says Eric Dezenhall in his latest piece for Huffington Post regarding its handling of a driver who went on a killing rampage. Read the full article