7 Habits Of Successful Crisis Management: Aligning Sales And Marketing In The Storm Forbes
Nearly all organizations face crisis, Anne Marie Malecha offers provides practical insight to @Forbes as to what it takes to weather a storm and get back to business. Read the full article
Will Samsung survive the exploding Galaxy disaster? This crisis expert weighs in CNBC
Commentary piece by Eric Dezenhall on what it’s really like to be embroiled in a corporate crisis – in this case, Samsung. (Not to mention some of the idiotic advice Samsung is given by pundits). Read the full article
Chipotle is stuck in a ‘fiasco vortex’ CNBC
Chipotle is the latest company caught in the fiasco vortex. CNBC ran my commentary piece in which I discuss that when the allegations are severe enough such as they are with Chipotle (E. Coli and norovirus), and you add to this both old and new media hammering them with “volume, velocity and venom,” companies have […]
Chipotle Mexican Grill – Caught in the “Fiasco Vortex” Aaron Walker and Stephanie Allen
America’s fast food darling, Chipotle Mexican Grill, is caught in America’s crisis du jour as the result of food contamination issues linked to hundreds of sick customers across 10 states. Chipotle is caught squarely in the “Fiasco Vortex” and rather than seeking to “come out ahead,” the company should be squarely focused on fixing operational […]
VW in the ‘Fiasco Vortex’ Huffington Post
Will VW survive? Yes. But, they have to make it through the ‘Fiasco Vortex’. The first step will be to accept that their challenges run deeper than public relations.
Symbols and Sacrifices in Post-Charleston Damage Control Huffington Post
Dezenhall maintains that symbols, memes and incendiary statements, once pulled into the controversy, become harder to defend due to the sheer volume of media attention.