Gutting Through the VW Crisis Huffington Post
Eric Dezenhall provides five points to debunk common misperceptions as they relate to the Volkswagen scandal. Eric goes on to say that he feels it’s not crisis management but it’s more akin to “crisis digestion” that VW is going through, and a stomach bug is never pretty!
What Volkswagen Is Doing Right and Wrong to Address Its Diesel Scandal Automobile Magazine
Eric Dezenhall is quoted in Automobile Magazine about what Volkswagen is doing to manage its diesel emissions scandal.
Take Surge Pricing to the Limit. Then Go Further. The New York Times
The New York Times’ John Schwartz asks Eric Dezenhall about why Martin Shkreli the Turing Pharmaceutical executive who raised its drug Daraprim price to $750 a pill from $13.50 was vilified so quickly. Read the article for Eric’s simple answer.
VW in the ‘Fiasco Vortex’ Huffington Post
Will VW survive? Yes. But, they have to make it through the ‘Fiasco Vortex’. The first step will be to accept that their challenges run deeper than public relations.
Volkswagen Recall: Repairing The Carmaker’s Reputation Will Take Years And Won’t Be Fixed By Firing The CEO International Business Times
The Volkswagen scandal will take years for the company to fix its reputation. It’s much more complicated that just firing the CEO.
When Moguls Collide With Politics Huffington Post
Eric Dezenhall looks at how what makes a successful mogul does not necessarily make a successful politician with Presidential pursuits.
Martha Stewart’s Damage Control Win Huffington Post
Martha Stewart, a crisis management success story. Her brand took a hit, but she kept it under control and that’s why it’s called “damage control”.
Put in an Impossible Position, Subway Is Navigating It as Well as Possible, Experts Say AdWeek
Dezenhall quoted in AdWeek regarding the scandal involving Subway spokesperson Jared Fogle.
Symbols and Sacrifices in Post-Charleston Damage Control Huffington Post
Dezenhall maintains that symbols, memes and incendiary statements, once pulled into the controversy, become harder to defend due to the sheer volume of media attention.
Snoozing Through The Cardinals/Astros Hack Huffington Post
“Crisis congestion…and a few other factors” postulates Eric Dezenhall is why the St. Louis Cardinals hacking into the Houston Astros has not become the latest obsessions for both the media and the internet.