Tagged Eric Dezenhall (2)

14 Oct 2015

Gutting Through the VW Crisis Huffington Post

Eric Dezenhall provides five points to debunk common misperceptions as they relate to the Volkswagen scandal. Eric goes on to say that he feels it’s not crisis management but it’s more akin to “crisis digestion” that VW is going through, and a stomach bug is never pretty!

14 Oct 2015

What Volkswagen Is Doing Right and Wrong to Address Its Diesel Scandal Automobile Magazine

Eric Dezenhall is quoted in Automobile Magazine about what Volkswagen is doing to manage its diesel emissions scandal.

09 Oct 2015

Take Surge Pricing to the Limit. Then Go Further. The New York Times

The New York Times’ John Schwartz asks Eric Dezenhall about why Martin Shkreli the Turing Pharmaceutical executive who raised its drug Daraprim price to $750 a pill from $13.50 was vilified so quickly. Read the article for Eric’s simple answer.

24 Sep 2015

VW in the ‘Fiasco Vortex’ Huffington Post

Will VW survive? Yes. But, they have to make it through the ‘Fiasco Vortex’. The first step will be to accept that their challenges run deeper than public relations.

21 Sep 2015

Volkswagen Recall: Repairing The Carmaker’s Reputation Will Take Years And Won’t Be Fixed By Firing The CEO International Business Times

The Volkswagen scandal will take years for the company to fix its reputation. It’s much more complicated that just firing the CEO.

31 Jul 2015

When Moguls Collide With Politics Huffington Post

Eric Dezenhall looks at how what makes a successful mogul does not necessarily make a successful politician with Presidential pursuits.

09 Jul 2015

Martha Stewart’s Damage Control Win Huffington Post

Martha Stewart, a crisis management success story. Her brand took a hit, but she kept it under control and that’s why it’s called “damage control”.

08 Jul 2015

Put in an Impossible Position, Subway Is Navigating It as Well as Possible, Experts Say AdWeek

Dezenhall quoted in AdWeek  regarding the scandal involving Subway spokesperson Jared Fogle.

24 Jun 2015

Symbols and Sacrifices in Post-Charleston Damage Control Huffington Post

Dezenhall maintains that symbols, memes and incendiary statements, once pulled into the controversy, become harder to defend due to the sheer volume of media attention.

19 Jun 2015

Snoozing Through The Cardinals/Astros Hack Huffington Post

“Crisis congestion…and a few other factors” postulates Eric Dezenhall is why the St. Louis Cardinals hacking into the Houston Astros has not become the latest obsessions for both the media and the internet.