Tagged crisis

12 Apr 2019

Create a Crisis, Capture a Unicorn The New York Times

Veteran New York Times journalist John Schwartz and Eric Dezenhall are conspiring to become wickedly rich by becoming disruptors in the crisis management industry – they want to be known as the Uber or AirBnB of Crisis Creation.  And, yes, they’re joking. Read the article

13 Mar 2019

How Boeing Should Respond to the Ethiopian Airlines Crash CNBC

Boeing needs to choose the best of its bad options in order to keep the airlines and the governments with them in order to survive.  They have made a decision – with the help of the FAA – that because the aircraft is safe, they will prove it in everyday use in the U.S. first. […]

05 Feb 2019

‘I Was Young’ Isn’t an Excuse: Business Leaders Need to Revisit Yearbooks Wall Street Journal

Anyone in a high profile job should conduct ‘opposition analysis’ on themselves to see if damaging pre-digital era images could come to light. Read the full story

26 Feb 2018

Firms Reassess Involvement in Gun Industry in Wake of Florida Shooting Wall Street Journal

As companies consider their level of involvement with gun makers they will also need to differentiate between present media noise and what is wise from a consumer perspective says Eric Dezenhall to the Wall Street Journal. Read the full article

13 Feb 2018

Eric Dezenhall on Oxfam Reputational Crisis

Managing corporate and government sponsors will be key to Oxfam staying afloat as it navigates itself through its reputational crisis.  Eric Dezenhall states to CNN that Oxfam must address the stewardship of the money it receives going forward.

07 Feb 2018

Web Extra: Eric Dezenhall on Wynn Resorts PR Problem WBZ NewsRadio

Wynn Resorts, says Eric Dezenhall to WBZ NewsRadio, is a company with assets that go beyond the man, Steve Wynn. And this is a very important point because it gives the company freedom to show consumers, regulators that that there can be changes.  Listen to the rest of the interview to hear more of Dezenhall’s […]

08 Dec 2017

Why Crisis PR Faces a Crisis PR News

“Crisis management is at a crossroads” states Eric Dezenhall as he reflects on the past thirty years in what used to be called an offbeat business. Read the article

14 Aug 2017

The Backlash to Trump’s Response to White Supremacists is Telling CNBC

President Trump’s initial reaction to the horror in Charlottesville violated the principle that the President should be a healer-in-chief during times of crisis. Read the article

20 Oct 2016

Will Samsung survive the exploding Galaxy disaster? This crisis expert weighs in CNBC

Commentary piece by Eric Dezenhall on what it’s really like to be embroiled in a corporate crisis – in this case, Samsung. (Not to mention some of the idiotic advice Samsung is given by pundits). Read the full article

12 Oct 2016

Trump is ‘the marquee name in a horror show’ CNBC

Commentary on CNBC regarding what happens when a litigator comes face to face with an entertainer. The release of Hillary’s emails and Donald’s Access Hollywood video serve to reinforce what we already know about their styles. The crises resonate with people not because they are so shocking but rather because they validate what people believe […]