Tagged Crisis Management (3)

03 Oct 2016

Companies Under Attack Hire Dezenhall Resources to Get Back to Business Huffington Post

Huffington Post calls Dezenhall the “the firm companies hire to get back to business” Read the article

13 Sep 2016

Why Politicians Like Clinton Keep Their Health a Secret CNBC

Powerful people such as Hillary Clinton keep secrets for a reason and sometimes it actually it works for them. Instead of being transparent they complicate. So, dare we ask, why does everyone maintain that transparency is the best crisis management strategy? Read the full article

13 Apr 2016

Behind the Headlines With Josh Culling Cision

Josh Culling, senior vice president at Dezenhall Resources shares his insight on what brands can do when a crisis arises; the role of social media in crisis communications and why he gets excited to use Snapchat.   Read the full article

25 Feb 2016

Ubering Through Crisis Huffington Post

It will be a combination of operational improvements and sheer endurance that will help Uber’s crisis management, says Eric Dezenhall in his latest piece for Huffington Post regarding its handling of a driver who went on a killing rampage. Read the full article

25 Feb 2016

Apple’s Fight With FBI: Expert CNBC: Squawk Box

CNBC’s Squawk Box had Eric on to discuss the Apple’s fight with the FBI. Watch the video and listen to why Eric believes Apple is the one company which defies every law of crisis management.  

09 Feb 2016

UNREDACTED, Rachel Marsden UNREDACTED

Listen to Eric and Rachel Marsden discuss the current crop of candidates for the 2016 Presidential campaign and crisis management. Eric states that “everything we believe to be true is turned upside down.” On the GOP side, Eric is astonished by the Republicans who have not found a way to attack Trump, and on the […]

14 Oct 2015

Gutting Through the VW Crisis Huffington Post

Eric Dezenhall provides five points to debunk common misperceptions as they relate to the Volkswagen scandal. Eric goes on to say that he feels it’s not crisis management but it’s more akin to “crisis digestion” that VW is going through, and a stomach bug is never pretty!

07 Oct 2015

What VW Needs To Do To Survive Its Biggest Scandal NPR

Dezenhall on NPR: The VW crisis has to endure the predictable stations of marketplace penance and in the long term it will probably emerge successfully from its crisis.

24 Sep 2015

VW in the ‘Fiasco Vortex’ Huffington Post

Will VW survive? Yes. But, they have to make it through the ‘Fiasco Vortex’. The first step will be to accept that their challenges run deeper than public relations.

21 Sep 2015

Volkswagen Recall: Repairing The Carmaker’s Reputation Will Take Years And Won’t Be Fixed By Firing The CEO International Business Times

The Volkswagen scandal will take years for the company to fix its reputation. It’s much more complicated that just firing the CEO.