Will A Leadership Shake-Up Drive Operational Change At Uber? Forbes
Dezenhall Resources’ Anne Marie Malecha writes that the need for operational change is too often misdiagnosed as a PR problem. Example, Uber. In this latest piece Malecha points out there is no quick fix; it is getting to the core of the problem that got you into the crisis in the first place that will […]
Revving Up Your Reputation Reputation Management
In the event of a crisis what can brand managers do to avoid reputational damage? Josh Culling provides an in-depth response as the playing field has shifted and corporate reputations are at stake. Read the PDF version of this article
Companies Under Attack Hire Dezenhall Resources to Get Back to Business Huffington Post
Huffington Post calls Dezenhall the “the firm companies hire to get back to business” Read the article
Why Politicians Like Clinton Keep Their Health a Secret CNBC
Powerful people such as Hillary Clinton keep secrets for a reason and sometimes it actually it works for them. Instead of being transparent they complicate. So, dare we ask, why does everyone maintain that transparency is the best crisis management strategy? Read the full article
Behind the Headlines With Josh Culling Cision
Josh Culling, senior vice president at Dezenhall Resources shares his insight on what brands can do when a crisis arises; the role of social media in crisis communications and why he gets excited to use Snapchat. Read the full article
Ubering Through Crisis Huffington Post
It will be a combination of operational improvements and sheer endurance that will help Uber’s crisis management, says Eric Dezenhall in his latest piece for Huffington Post regarding its handling of a driver who went on a killing rampage. Read the full article
Apple’s Fight With FBI: Expert CNBC: Squawk Box
CNBC’s Squawk Box had Eric on to discuss the Apple’s fight with the FBI. Watch the video and listen to why Eric believes Apple is the one company which defies every law of crisis management.
UNREDACTED, Rachel Marsden UNREDACTED
Listen to Eric and Rachel Marsden discuss the current crop of candidates for the 2016 Presidential campaign and crisis management. Eric states that “everything we believe to be true is turned upside down.” On the GOP side, Eric is astonished by the Republicans who have not found a way to attack Trump, and on the […]
Gutting Through the VW Crisis Huffington Post
Eric Dezenhall provides five points to debunk common misperceptions as they relate to the Volkswagen scandal. Eric goes on to say that he feels it’s not crisis management but it’s more akin to “crisis digestion” that VW is going through, and a stomach bug is never pretty!
What VW Needs To Do To Survive Its Biggest Scandal NPR
Dezenhall on NPR: The VW crisis has to endure the predictable stations of marketplace penance and in the long term it will probably emerge successfully from its crisis.