Tagged Crisis Management (2)

28 Sep 2018

13 Do’s And Don’ts For Handling A PR Crisis Over Unethical Leader Behavior Forbes

What do you do when someone who publicly represents a brand makes a gross misstep in the eyes of consumers?  Don’t overpromise and underdeliver says Anne Marie Malecha to Forbes.  This creates a second round of bad press. To read more of what Anne Marie says and other contributors read the full article.

10 Sep 2018

CBS has ‘gold-standard’ crisis management people, says expert CNBC

Eric Dezenhall, discusses how CBS is handling the allegations of sexual misconduct by CEO Les Moonves on Squawk Box. Watch the video clip here

27 Aug 2018

7 Habits Of Successful Crisis Management: Aligning Sales And Marketing In The Storm Forbes

Nearly all organizations face crisis, Anne Marie Malecha offers provides practical insight to @Forbes as to what it takes to weather a storm and get back to business. Read the full article

20 Jul 2018

Midday Briefing: Eric Dezenhall Talks Trump’s Helsinki Communications Crisis

Listen to interesting insights given by  Eric who talked Louis Schiavone on Sirius XMs politics channel about the world of Trump.

05 Mar 2018

Are Russian Bots Controlling Your Thoughts? Wall Street Journal

BE SKEPTICAL THAT BOTS ARE CONTROLLING OUR MINDS; there are vast differences between influence and control. The subliminal advertising campaigns (Gilbey’s Gin, Camel cigarettes) from Madison Avenue have disputable results in how effective they are in manipulating the mind – same goes for social media. There’s no question that social media has real power to […]

01 Feb 2018

Can Nashville Mayor Weather a Sex Scandal? USA Today

It remains unclear how Megan Barry, Nashville Mayor, will weather the scandal involving her affair with a subordinate. There’s no magic crisis playbook says Eric Dezenhall – if “there really were a playbook everybody would use it.” But there are variables that are worth looking at. Read the full article

08 Dec 2017

Why Crisis PR Faces a Crisis PR News

“Crisis management is at a crossroads” states Eric Dezenhall as he reflects on the past thirty years in what used to be called an offbeat business. Read the article

16 Aug 2017

Trump Has Stamped the Passport of Corporations into the World of Race:… CNBC

Racial issues are the “cyanide pill of crisis management.” Nobody gets out of racial controversies in good shape. Consumer-oriented industries are at greater risk than heavy industry to scrutiny over their support of Trump. Watch the video

20 Jun 2017

Will A Leadership Shake-Up Drive Operational Change At Uber? Forbes

Dezenhall Resources’ Anne Marie Malecha writes that the need for operational change is too often misdiagnosed as a PR problem. Example, Uber. In this latest piece Malecha points out there is no quick fix; it is getting to the core of the problem that got you into the crisis in the first place that will […]

01 Dec 2016

Revving Up Your Reputation Reputation Management

In the event of a crisis what can brand managers do to avoid reputational damage? Josh Culling provides an in-depth response as the playing field has shifted and corporate reputations are at stake. Read the PDF version of this article