Tagged Crisis Management

24 Aug 2023

Trump and His Allies Learn the Art of the Mug Shot, One Flag Pin and Scowl at a Time The Wall Street Journal

Is there an art to taking a mugshot?  Eric Dezenhall weighs in on mug shots and the message they may send. Read the article

07 Mar 2023

Internal Leaks: A Corporate Chronic Condition Forbes

Leakers Gonna Leak! Anne Marie Malecha writes in Forbes about the rise of agenda-driven whistleblowers, what organizations can do to prevent leaks, be prepared for when they happen, and how they can manage through and get back to business. Read the article

18 May 2022

14 Tips For Navigating Corporate Crisis Communications In 2022 Forbes

If an organization finds itself embroiled in a crisis, it’s critical to properly diagnose the crises before launching your communications plan, Dezenhall’s Anne Marie Malecha tells Forbes. Read the article

27 Aug 2021

14 Ways To Measure The Impact Of A Company’s Crisis Response Forbes

Offering the Dezenhall take, Anne Marie Malecha provides to Forbes her insight into how to measure the impact of a crisis response. Read the article

08 Mar 2021

How Ralph Northam Paved the Way for Andrew Cuomo to Keep Office Washington Examiner

Eric Dezenhall did an interview explaining that the old playbook of falling on the sword amidst scandal is not a reliable standard as is evidenced by Governor Northam who fought back and survived. Read the article

08 Jan 2021

Shame On PR Firms That Dump Their Fossil Fuel Clients Real Clear Markets

It’s a low-blow to a client in crisis, a client whose industry is being vilified that you drop them -after taking their money for years- due to mounting activist group pressure. Writing a stinging attack of big agencies, COO of Dezenhall Resources, Steven Schlein posits that the big agencies cannot honestly communicate for clients in […]

25 Aug 2020

16 Business Strategies For Dealing With ‘Fake News’ Forbes

There is a lot of trite (or inadequate) business advice out there, including in this article. However, Dezenhall’s Executive Vice President, Anne Marie Malecha, offers battle-tested counsel that’s at the heart of what helps us win for our clients. Read the article

13 Jun 2020

Massive Nationwide Protests Are Not The Time To Push Your Brand Business Insider

Civil unrest is NOT a branding opportunity, writes Eric Dezenhall for Business Insider, especially in the wake of tragedy.  Corporations that believe self-serving opinion research risk angering multiple constituencies.  Recall the 2017 Pepsi ad featuring Kendall Jenner, where she hands a cop a Pepsi while being cheered on. The commercial was pulled as it was […]

21 May 2020

Chronicle of a Pandemic Foretold: Learning From the COVID-19 Failure—Before the Next Outbreak Arrives Foreign Affairs Magazine

Having seen first-hand for many years how business leaders and policymakers act in crisis — or in the case of COVID-19 don’t act — Foreign Affairs quotes Eric Dezenhall.  Dezenhall states that the problem is structural and what behavioral economists call “hyperbolic discounting” – opting for the short-term rewards of doing nothing over the long-term […]

30 Apr 2020

Crisis Management in the Age of Instant Scandal and Cultural Chaos ASAE’s Marketing Membership and Communications Conference (MMCC)

Anne Marie Malecha, Partner and Executive Vice President of Dezenhall Resources, dispels popular crisis clichés in this video which was part of a larger presentation, “Crisis Management in the Age of Instant Scandal and Cultural Chaos”,  given to ASAE’s Marketing Membership and Communications Conference (MMCC) April 29, 2020.