One of my favorite mental parlor games is war-gaming what it would be like to have certain institutions and people as crisis management clients. I confess to having had several…
We know the algorithm for political news: Headlines that blast “_____ Sparks Outrage.” Articles that confirm that [Insert hated group] is as awful as you think they are and who…
A few things have converged in my mind in the past few weeks as I count down to my sixtieth birthday. They involve shopping malls, the impending finale of Better…
Last month, I wrote a piece for World Trademark Review on polarization and its implications for brand managers and corporate leaders. I republished the first half here, Polarization and Public…
Hulu has decided to run political ads after Democrats protested the Disney-owned streaming service had rejected its issue-oriented commercials. Political ads have been around for a long time, but the…
Eric Dezenhall spoke to Squawk Box today about the controversial Hulu issue advertising policies. Watch the clip:
Invariably the first thing that our clients and potential new clients ask us when they first call is, “how do we use social media to mitigate our issue?” Or they…
I had a reaction to the release of Uber’s internal lobbying documents this week that was probably…unconventional. While it certainly appears that Uber crossed some lines in its advocacy efforts,…
GUEST POST FROM DEZENHALL RESOURCES, EXECUTIVE VICE PRESIDENT, JOSH CULLING In 2016, I wrote a piece for World Trademark Review in which I examined the components of corporate reputation and…
The rap has always been pretty simple: Republicans were the party of big business and Democrats were all about the little guy. While this was never completely true, it was…
As the narrator said at the beginning of Peter Pan, “All of this has happened before, and it will all happen again.” I refer to the instinct of those under…