When I began writing novels in the 1990s, I studied the different types of stories that have been told throughout history. One of the most famous models is “Overcoming the…
The authorities finally arrested a suspect in the 1996 murder of rapper Tupac Shakur. Key evidence includes the suspect’s having admitted to his involvement in the murder over the years…
Being kind and good is becoming a real problem. It’s not genuine kindness and goodness that’s causing all the trouble. It’s the smarmy desperation of high-profile people and institutions to…
Almost every person or institution under fire believes they have a good story to tell. Those are the exact words they use, too. “Good story to tell.” It’s only natural…
Startups are undeniably the driving force behind the American economy’s growth and dynamism. They’ve fueled job creation, fostered innovation, attracted international capital, imbued a culture of entrepreneurship that promises continued…
Last weekend, I took my niece and nephew to Cedar Point, the greatest amusement park in the United States and perhaps the world. As someone born and bred in Northwest…
Is there an art to taking a mugshot? Eric Dezenhall weighs in on mug shots and the message they may send. Read the article
In the mid-1980s, I worked on one of my first major corporate crises. It involved allegations that the Audi 5000 sedan took off like a rocket of its own volition,…
EVP Anne Marie Malecha in Forbes. Reputation management is about controlling or shifting perception in a world where perception is at least nine tenths of reality. Given our cultural obsession…
Spoiler alert: The following contains spoilers about Barbie, the movie. If you haven’t seen the movie and want to be surprised, leave this unread in your inbox until then. Additionally,…
Some companies are going beyond the sweet spot of acceptable engagement on social issues, causing outrage. While sometimes taking stands is helpful, other times consumers do not want corporations to…
