Startups are undeniably the driving force behind the American economy’s growth and dynamism. They’ve fueled job creation, fostered innovation, attracted international capital, imbued a culture of entrepreneurship that promises continued…
Last weekend, I took my niece and nephew to Cedar Point, the greatest amusement park in the United States and perhaps the world. As someone born and bred in Northwest…
Is there an art to taking a mugshot? Eric Dezenhall weighs in on mug shots and the message they may send. Read the article
In the mid-1980s, I worked on one of my first major corporate crises. It involved allegations that the Audi 5000 sedan took off like a rocket of its own volition,…
EVP Anne Marie Malecha in Forbes. Reputation management is about controlling or shifting perception in a world where perception is at least nine tenths of reality. Given our cultural obsession…
Spoiler alert: The following contains spoilers about Barbie, the movie. If you haven’t seen the movie and want to be surprised, leave this unread in your inbox until then. Additionally,…
Some companies are going beyond the sweet spot of acceptable engagement on social issues, causing outrage. While sometimes taking stands is helpful, other times consumers do not want corporations to…
In an age where a single tweet can ignite global controversy, a company’s reputation and values have become intrinsically linked to its market value. The public’s dual role as creators…
James Lewis, the only known suspect in the 1982 Tylenol murders, was found dead a few days ago in Massachusetts, aged 76. His death appears to be from natural causes….
Before diving into this piece, I recommend checking out the first article in our Digital AI series, “Ghosts of Crisis Management Past and Future.” In today’s business landscape, the rise…
Anheuser-Busch has taken a lot of hits lately since its debacle with transgender influencer Dylan Mulvaney went supernova. Reports abound of stock plunges, sales drops, and Bud Light’s dethroning as…