Eric Dezenhall blogs about how the technology breaches over the last few weeks have replaced product recalls as the crisis management challenges of our present.
This July Eric Dezenhall spoke at the Newseum in Washington, D.C. With former Assistant Secretary of Defense Torie Clark about handling online attacks on brand and personal reputations. Sign up below…
Martha Stewart, a crisis management success story. Her brand took a hit, but she kept it under control and that’s why it’s called “damage control”.
Dezenhall quoted in AdWeek regarding the scandal involving Subway spokesperson Jared Fogle.
Dezenhall maintains that symbols, memes and incendiary statements, once pulled into the controversy, become harder to defend due to the sheer volume of media attention.
“Crisis congestion…and a few other factors” postulates Eric Dezenhall is why the St. Louis Cardinals hacking into the Houston Astros has not become the latest obsessions for both the media…
Review Eric Dezenhall’s latest piece in which he discusses, using recent examples (Rachel Dolezal, Brian Williams, Sen. Elizabeth Warren), what happens to those with “narcissistic investments” in certain identities.
In Dezenhall’s latest piece, he discusses how scandal targets need only to fit the archetype regardless if the allegations being batted around are true.
Dezenhall argues that the FIFA crisis is more about the risk to corporate sponsors than a classic “image problem” drawing comparisons to the NFL.
In light of the Takata airbag recall, Dezenhall writes that we are living in an age of the “viral recall” as products are safer than before, but the variables in…
Eric Dezenhall’s view on why the New England Patriots are not fighting the NFL sanctions and why he agrees with Robert Kraft’s decision in this matter.