Jeff Sonnenfeld on Equifax breach: This is a management failure
The job in crisis management is to figure out what can be fixed in order to get back to business. Watch Eric on CNBC discuss the two things he thinks Equifax needs to do in light of this breach and it starts with fixing their website.
October 31, 2024
Reputation is a fickle beast. A good reputation – with its glimmering images of trustworthiness, values, reliability, authenticity, and integrity – is like a fortress on a hill, visible for…
October 25, 2024
The conclusion of Walter Isaacson’s biography of Leonardo da Vinci (buy it and read it asap) includes 20 lessons we can learn from Leonardo and his life. It is better…
October 23, 2024
People are increasingly getting their news and information from online sources like TikTok and Twitter instead of traditional news sources. Given that these platforms are engineered to quickly grab users’…