Note to Mary Barra: GM’s Recalls Aren’t Just a PR Problem
Eric Dezenhall points out that GM CEO, Mary Barra should look to Apple CEO, Tim Cook and his handling of a recent crisis with one of their suppliers. Dezenhall also makes the point that Apple makes a product everyone loves and therefore can take a punch.
October 31, 2024
Reputation is a fickle beast. A good reputation – with its glimmering images of trustworthiness, values, reliability, authenticity, and integrity – is like a fortress on a hill, visible for…
October 25, 2024
The conclusion of Walter Isaacson’s biography of Leonardo da Vinci (buy it and read it asap) includes 20 lessons we can learn from Leonardo and his life. It is better…
October 23, 2024
People are increasingly getting their news and information from online sources like TikTok and Twitter instead of traditional news sources. Given that these platforms are engineered to quickly grab users’…