Tagged Crisis Management (4)

07 Oct 2015

What VW Needs To Do To Survive Its Biggest Scandal NPR

Dezenhall on NPR: The VW crisis has to endure the predictable stations of marketplace penance and in the long term it will probably emerge successfully from its crisis.

24 Sep 2015

VW in the ‘Fiasco Vortex’ Huffington Post

Will VW survive? Yes. But, they have to make it through the ‘Fiasco Vortex’. The first step will be to accept that their challenges run deeper than public relations.

21 Sep 2015

Volkswagen Recall: Repairing The Carmaker’s Reputation Will Take Years And Won’t Be Fixed By Firing The CEO International Business Times

The Volkswagen scandal will take years for the company to fix its reputation. It’s much more complicated that just firing the CEO.

31 Jul 2015

When Moguls Collide With Politics Huffington Post

Eric Dezenhall looks at how what makes a successful mogul does not necessarily make a successful politician with Presidential pursuits.

29 Jul 2015

Lion-killer dentist: Can his practice survive this? Headline News

Headline News interviewed Eric for his insight on the viral public reaction to Walter Palmer, the dentist who killed Cecil the lion and ensuing backlash to his dental practice.  

09 Jul 2015

Martha Stewart’s Damage Control Win Huffington Post

Martha Stewart, a crisis management success story. Her brand took a hit, but she kept it under control and that’s why it’s called “damage control”.

08 Jul 2015

Put in an Impossible Position, Subway Is Navigating It as Well as Possible, Experts Say AdWeek

Dezenhall quoted in AdWeek  regarding the scandal involving Subway spokesperson Jared Fogle.

19 Jun 2015

Snoozing Through The Cardinals/Astros Hack Huffington Post

“Crisis congestion…and a few other factors” postulates Eric Dezenhall is why the St. Louis Cardinals hacking into the Houston Astros has not become the latest obsessions for both the media and the internet.

15 Jun 2015

Rachel Dolezal and Scandals of Schtick Huffington Post

Review Eric Dezenhall’s latest piece in which he discusses, using recent examples (Rachel Dolezal, Brian Williams, Sen. Elizabeth Warren), what happens to those with “narcissistic investments” in certain identities.

27 May 2015

The Age of Viral Recalls Is Just Beginning Huffington Post

In light of the Takata airbag recall, Dezenhall writes that we are living in an age of the “viral recall” as products are safer than before, but the variables in determining and publicizing product hazards have changed.