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16 Apr 2015

So, Rolling Stone Got it Wrong — Now What? Real Clear Politics

A newly authored piece by Eric Dezenhall written for Real Clear Politics on the practical aftermath of the Rolling Stone/UVA controversy.

06 Apr 2015

A Look Back at the Target Breach Huffington Post

The Ghost of Crisis Past: Eric Dezenhall breaks down the effective and costly damage control campaign launched by Target to recover from the big 2013 cyber breach

20 Mar 2015

On ‘Dursting’: Why Media Prey Go on Camera Huffington Post

For many who have watched HBO’s The Jinx and scratched their heads wondering why Robert Durst would do the interview, which, in turn, likely led to his arrest, Eric Dezenhall provides his four reasons on ‘Dursting’

11 Feb 2015

Crisis managers say NBC News handling Brian Williams scandal well Washington Examiner

Eric Dezenhall was interviewed by the Washington Examiner on the NBC response to how it has handled the Brian Williams scandal.

28 Jan 2015

What time is the Super Bowl? Josh Culling

Even if you are currently under a rock, by now you’re aware of the controversy surrounding the New England Patriots’ alleged deflating of footballs to gain an edge in the AFC Championship Game. The coverage of “Deflate-gate” has been ubiquitous and hysterical. A Google News search for “NFL Deflate gate” turns up 73 pages of […]

28 Jan 2015

Managing Scandal in a 24-Hour News Cycle at the Newseum Newseum

The Inside Media event on 1/24/15 at the Newseum in which Eric Dezenhall was interviewed about Managing Scandal  in a 24-Hour News Cycle as well as his book, “Glass Jaw: A Manifest for Defending Fragile Reputations in an Age of Instant Scandal.” is now available to listen to as a podcast or the episode may […]

20 Jan 2015

Controversy and Contrition: The Art of Crisis Management The Kojo Nnamdi Show

Eric Dezenhall was in the studio with Kojo Nnamdi (WAMU 88.5) to discuss the perception and reality of crisis management.

13 Jan 2015

Media Complicit in Manufacturing Political Crises Aaron Saunders

The old adage goes, “Where there’s smoke, there’s fire.” While the saying rings true, it often provides justification for a preordained conclusion. However, when crisis strikes – particularly political “scandals” – there is often nothing more fueling it than a smoke machine.

23 Dec 2014

Will ‘chilling effect’ of Sony mess dissipate now? Courier-Post

Eric Dezenhall was interviewed by USA Today regarding the new type of crisis/ warfare being fought in the Sony/North Korea situation.

19 Dec 2014

What will the future hold for Sony’s Amy Pascal? The Washington Post

Eric Dezenhall discusses his thoughts on the future of Amy Pascal and states, “among the things she has going for her is the power of context. She wasn’t attacked by someone with any moral authority.”