News and Insights

Choose a Category:

07 Jul 2016

Charisma & Damage Control at Tesla CNBC

Appearing on CNBC’s Squawk Box to discuss the Tesla accident impact, Eric Dezenhall says charismatic visionaries such as Steve Jobs and Elon Musk are granted passes because they “crank out cool stuff.” When asked about Musk’s Twitter war with Fortune, Dezenhall says that Musk will fare better than a CEO of a more traditional publicly […]

04 May 2016

The Wall Street Defense Is Back in Vogue

The law firm at the center of the Panama Papers scandal is vigorously implementing the tried and true “Wall Street defense” – declaring loudly and repeatedly that making money is not, in fact, illegal. And it’s working, according to Dezenhall Resources’ Sam Jefferies. Read the full article

20 Apr 2016

Wall Street’s Image Problem CNBC

CNBC asks Eric Dezenhall if Wall Street needs to rebrand its image after the primary voting exit polls in New York revealed that many Democrats and Republicans agreed Wall Street hurts the economy more than helps. Watch the video or read the article from the CNBC website

13 Apr 2016

Behind the Headlines With Josh Culling Cision

Josh Culling, senior vice president at Dezenhall Resources shares his insight on what brands can do when a crisis arises; the role of social media in crisis communications and why he gets excited to use Snapchat.   Read the full article

08 Apr 2016

REVOLVING DOOR Dezenhall Resources Makes 2 Executive Hires AdWeek

Former Dezenhall employees, Josh Culling and James Hewitt return to the firm. Culling returns as a senior vice president after leaving the DC area for his hometown of Toledo, OH. Hewitt returns as a senior director after a role as deputy press secretary for the RNC. Read the article for the lowdown on what they’ve […]

18 Mar 2016

Eric Dezenhall On The GOP and Crisis PR In Cleveland The Hugh Hewitt Show

Listen or read the Hugh Hewitt interview with Glass Jaw author, Eric Dezenhall where they discuss what the GOP ought to be doing in advance to prepare for an open convention, violence from protesters and corporate sponsorship at the convention. Eric criticizes the crisis cliché “get ahead of the story,” which is one of those things that sounds wonderful, […]

25 Feb 2016

Ubering Through Crisis Huffington Post

It will be a combination of operational improvements and sheer endurance that will help Uber’s crisis management, says Eric Dezenhall in his latest piece for Huffington Post regarding its handling of a driver who went on a killing rampage. Read the full article

25 Feb 2016

Apple’s Fight With FBI: Expert CNBC: Squawk Box

CNBC’s Squawk Box had Eric on to discuss the Apple’s fight with the FBI. Watch the video and listen to why Eric believes Apple is the one company which defies every law of crisis management.  

11 Feb 2016

What’s a ‘win’ in a crisis situation? Aaron Walker

I’m often asked, “What’s a ‘win’ in a crisis situation?” And, “Are there times that there is just no saving the client?”  It’s a pretty reasonable question, considering our 24-7 news cycle world. Quite simply, the primary goal for crisis managers is to try and change the minds of the general public and sway media […]

09 Feb 2016

UNREDACTED, Rachel Marsden UNREDACTED

Listen to Eric and Rachel Marsden discuss the current crop of candidates for the 2016 Presidential campaign and crisis management. Eric states that “everything we believe to be true is turned upside down.” On the GOP side, Eric is astonished by the Republicans who have not found a way to attack Trump, and on the […]