News and Insights

01 Dec 2016

Revving Up Your Reputation

In the event of a crisis what can brand managers do to avoid reputational damage? Josh Culling provides an in-depth response as the playing field has shifted and corporate reputations are at stake. Read the PDF version of this article

22 Nov 2016

Crisis Consultant Writes Novels to Recharge Wall Street Journal

Writing works of fiction is the secret to how crisis manager, Eric Dezenhall handles the demands of running Dezenhall Resources. Wrapping up his seventh novel, a story about the murdered family of an African-American racketeer that took place in his neighborhood as a child. Dezenhall uses his alter-ego to solve problems, combat dangerous criminals and […]

14 Nov 2016

INSIGHTS: ELECTION RESULTS 2016

November 8, 2016 yielded a new political landscape few expected. As U.S. citizens adjust to this new reality, so too must corporate America and industry. The Trump Administration will be more friendly to business.  However, the media, parts of the culture, and non-governmental organizations will not.  It will be business as usual for them. In […]

06 Nov 2016

How to Do Business in the Treacherous China Market Newsweek

General Motors Co. introduces the Buick Avista concept vehicle at the North American International Auto Show in Detroit on January 10. Sam Jefferies writes that Buick sold more than 1 million vehicles globally by the end of September, largely because of China. But, he says, for American businesses, crisis is inevitable in the country. It’s […]

20 Oct 2016

Will Samsung survive the exploding Galaxy disaster? This crisis expert weighs in CNBC

Commentary piece by Eric Dezenhall on what it’s really like to be embroiled in a corporate crisis – in this case, Samsung. (Not to mention some of the idiotic advice Samsung is given by pundits). Read the full article

15 Oct 2016

In Trump’s ‘Apprentice’ run, reality wasn’t what it seemed AP

Dezenhall quoted in AP story on Donald Trump’s reality show, “The Apprentice,” which served as his training ground for His campaign.  Dezenhall says Trump was adept at two skills necessary to succeed on TV. Read the full article

13 Oct 2016

Samsung committed the “cardinal sin of crisis management” – now trust in its entire brand is at risk World Trademark Review

Samsung’s reputation is going the same route as its Galaxy Note 7 smartphones: down in flames. Dezenhall’s Josh Culling argues that Samsung has committed “the cardinal sin of crisis management” and provides some analysis on how the company can repair its brand and get back to business. Read the full article

12 Oct 2016

Trump is ‘the marquee name in a horror show’ CNBC

Commentary on CNBC regarding what happens when a litigator comes face to face with an entertainer. The release of Hillary’s emails and Donald’s Access Hollywood video serve to reinforce what we already know about their styles. The crises resonate with people not because they are so shocking but rather because they validate what people believe […]

03 Oct 2016

Companies Under Attack Hire Dezenhall Resources to Get Back to Business Huffington Post

Huffington Post calls Dezenhall the “the firm companies hire to get back to business” Read the article

30 Sep 2016

Brangelina divorce: Temporary custody agreement worked out USA Today

Given the toxic publicity and leaks from anonymous sources so far surrounding the Brangelina divorce Eric Dezenhall gives his thoughts on Jolie’s preemptive divorce announcement and allegations about Pitt. Read the full article